08 Aug KitchenSync Release Notes: Introducing Text Support, Flexible Tip Credits, and More
Our team has pushed a few helpful updates to KitchenSync over the past couple of weeks. Here are some of the changes that we’ve made based on your feedback:
Text Message Support
Have a quick question? Need a quick answer? Our support team now supports SMS texting in addition to phone and email support. Just save our main number, (424) 248-9289, and use it however you'd like. Keep in mind that our ticketing system will not recognize your phone number the first time you send a text, so please include your name and restaurant name the first time.
Adjustable Tip Credits
If you operate in a state that allows you to deduct a tip credit from your tipped employees' wages, you now have the ability to dictate the maximum amount to be deducted per employee per hour. Previously, selecting the tip credit option for an employee would automatically deduct the state maximum.
Moving forward, KitchenSync will default to your state's maximum deduction when you apply the tip credit; but gives you the flexibility to choose a lesser deduction if you intend to pay an employee a higher effective wage rate.
Payroll 'Submit' Button
In order to confirm that you and your team have finalized all of your payroll adjustments for each pay period, we have added a 'Submit' button to the Payroll Summary screen. Clicking the button, which is now required to run payroll, will automatically check your mapping screen to ensure that all new employees in the POS have been added to payroll.
Note that our payroll team will begin processing your payroll as soon as you submit it. If you need to make changes after submitting, please contact support via text or email.
Backdated Employee Terminations
Were you rushing to get payroll approved last week and forgot to log a termination? Don't worry, KitchenSync now allows payroll administrators to enter termination dates as far back as the last day of your prior payroll period. Entering backdated terminations will ensure that salaried former employees are not accidentally paid for part of the current payroll period.
Shift Notes (formerly 'Manager's Log') Improvements
We have given one of our most underutilized features a bit of a revamp to make it more user friendly. Now you can save and edit unfinished Shift Notes entries without sending them out to management. Enter and save your shift notes as they're fresh in your mind and submit them all at once post-shift.
Did you know? The fields and shift names in the Shift Notes app are completely flexible. Just click 'Setup' in the top right of your screen to make changes.
What To Expect In The Near Future…
Our development team is already hard at work on a number of new features that you can expect to see very soon. Here are a few of the top priorities…
- Real-time Point-of-Sale Updates for Toast, Revel, and Breadcrumb Users: Keep timecards synced and view same-day sales and labor reports.
- Advanced Budgeting Automation: Set basic benchmarks for labor costs, cost of goods, and growth and let KitchenSync automatically build a detailed daily budget for you. Coupled with our real-time data entry and reconciliation service, you can track performance against your budget on a daily basis.
- Live ‘Roll-up’ Reporting for Multi-Unit Entities: View the performance of your entire multi-unit operation on a single screen with full group P&Ls, balance sheets, and sales reports.
- Competitive Benchmarking: See how your key performance indicators (KPIs) are tracking against anonymized data from similar concepts in your region or nationwide.